Page 1 - Elddis Warranty
P. 1
Caravan Warranty
Introduction
At The Explorer Group Ltd we are confident that our new caravans and motorhomes are
engineered using the latest manufacturing techniques and advanced materials technology
ensuring that, when buying one of our products, you are buying the very best. We extend this
philosophy to our customers by offering long term peace of mind and reassurance through our
extensive warranty cover.
Your warranty cover commences on the day your new caravan is purchased and comprises two
key elements:
1. Three year manufacturer's warranty
2. Ten year body integrity warranty
Warranty cover Scope
This applies to all new Elddis, Compass, Xplore and Buccaneer products manufactured from
2012 model year onwards.
Three year manufacturer's warranty
Year 1 warranty - Covers all original components, including permanently fitted equipment forming
part of the original product specification.
Year 2 and 3 warranty - Covers all original components, including permanently fitted equipment
forming part of the original product specification, with the exception of the following items:
Microwaves
Tyres
Batteries
Windows and glass
Deterioration of exterior paint work
Soft furnishings, carpets and floor coverings
Entertainment equipment
Fluorescent tubes, bulbs, LEDs and fuses
Plastic and GRP exterior panels
Plastic products including A-frame covers, wheel spats and shower trays
Introduction
At The Explorer Group Ltd we are confident that our new caravans and motorhomes are
engineered using the latest manufacturing techniques and advanced materials technology
ensuring that, when buying one of our products, you are buying the very best. We extend this
philosophy to our customers by offering long term peace of mind and reassurance through our
extensive warranty cover.
Your warranty cover commences on the day your new caravan is purchased and comprises two
key elements:
1. Three year manufacturer's warranty
2. Ten year body integrity warranty
Warranty cover Scope
This applies to all new Elddis, Compass, Xplore and Buccaneer products manufactured from
2012 model year onwards.
Three year manufacturer's warranty
Year 1 warranty - Covers all original components, including permanently fitted equipment forming
part of the original product specification.
Year 2 and 3 warranty - Covers all original components, including permanently fitted equipment
forming part of the original product specification, with the exception of the following items:
Microwaves
Tyres
Batteries
Windows and glass
Deterioration of exterior paint work
Soft furnishings, carpets and floor coverings
Entertainment equipment
Fluorescent tubes, bulbs, LEDs and fuses
Plastic and GRP exterior panels
Plastic products including A-frame covers, wheel spats and shower trays