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WARRANTY
All Coachman caravan warranties do have a requirement that a • When a customer part exchanges a Coachman caravan at a
full annual service is carried out by a competent Service Centre. Coachman Dealership and water ingress is detected at the time of
This service must be carried out within 90 days either side of the part exchange Coachman confirms they will pay the dealership
the anniversary of the date of the purchase for interim years but the total of the agreed costs of the repair undertaken to rectify the
before the anniversary date of the 3rd year, in accordance with water ingress provided:
the National Caravan Councils recommendations as detailed
in the service section of the Service, Warranty and Technical 1. It is being exchanged for a new Coachman caravan
Data Manual.
2. There is full documentary evidence that the caravan has been
The Dealership from whom you purchased your caravan is liable for serviced annually
Warranty Repairs. Any other Approved dealer/workshop may carry
out work on a caravan at his own convenience and discretion but is 3. The caravan is less than six years old
not obliged to.
If you purchase a Coachman caravan as a used caravan, it is
WATER INGRESS possible to transfer the unexpired term of the warranty and water
ingress cover for up to six years from the original date of purchase.
Coachman Caravan Company Limited recognise that whilst over Please see rear of the Service Warranty, and Technical Data
recent years we, together with our sealant suppliers, have made Manual change of ownership form. This warranty and offer is subject
tremendous developments in sealants and bonding techniques and to the conditions, terms and exclusions. A small charge will be made
are extremely confident in our product resisting water ingress. It is for carrying out the transfer.
water ingress above all other problems which remain the major worry
and concern of potential and actual retail customers. Additionally for 2015- onwards for the first owner, Coachman
Therefore, on every new Coachman caravan sold, we make a make a 10 year worry free water Ingress offer:
comprehensive 6 year worry free water ingress and delamination
offer: • Water ingress between 6 and 10 years - Coachman will pay the
total labour cost and supply parts free of charge provided there is
• Water ingress between new and 6 years - Coachman Caravan a full service history and the 3rd, 6th and 10th service were carried
Company Limited will pay the total labour costs and supply parts out before the anniversary date on the final year of this offer
free of charge providing there is a full service history and the 5th
service is completed before the anniversary date from the original To preserve this offer your annual services in years 1- 6 have been
date of purchase. carried out in line with the service scheduling detailed. In years 7, 8
and 9 are carried out within 90 days either side of the anniversary of
the date of purchase.
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